What Should I Look for When Choosing a Counsellor or Therapist?

You may want to look for someone with experience in the area you want support with, such as anxiety, relationships, bereavement, trauma, stress, self-esteem or major life changes. Experience does not need to be identical to your situation, but it should feel relevant enough for you to feel confident reaching out.

Different counsellors and therapists work in different ways. Some are more reflective, some are more structured, and some combine several approaches. It can help when a professional explains how they work in plain language.

Check whether they offer online sessions, in-person sessions or both. Consider location, fees, availability and whether the session format fits your life. The right support also needs to be realistic for you to attend.

A counsellor or therapist should be clear about fees, cancellations, confidentiality, availability and how sessions are arranged. Professional boundaries help create a safer and clearer working relationship.

It is normal not to know immediately. But after initial contact, ask yourself whether you felt respected, heard and able to ask questions. A good fit should feel safe enough for honest conversation, even if the work itself feels challenging.

LynnMatch asks a few questions and suggests counsellors and therapists who may be a suitable fit. You can then choose whether to request an introduction. Counselling remains provided directly by the independent counsellor or therapist.

LynnMatch does not provide counselling, therapy, diagnosis, medical advice, emergency support or crisis care.