Help

Help & Questions

Whether you are looking for counselling or thinking about joining LynnMatch as a counsellor or therapist, this section explains how LynnMatch works, what it does, what it does not do, and how introductions are handled.

For people looking for counselling

How matching works, what happens after you request an introduction, and what remains between you and the counsellor or therapist.

For counsellors and therapists

How LynnMatch supports independent counsellors and therapists, and what stays under your professional control.

How LynnMatch works

From a large, overwhelming search to a smaller, more relevant shortlist of counsellors and therapists who may be a suitable fit.

Safety, crisis and scope of service

What LynnMatch is, what it is not, and where to turn for emergency, medical or crisis support.

Counsellor and therapist matching guides

Practical guides about choosing a counsellor or therapist and understanding how guided matching works.

A guided introduction service, not a therapy provider

LynnMatch helps people find and request introductions to independent counsellors and therapists. It does not provide counselling, therapy, diagnosis, medical advice, emergency support or crisis care. Counselling remains provided directly by the counsellor or therapist.