Help & Questions
How LynnMatch Works
LynnMatch helps people move from a large, overwhelming search to a smaller, more relevant shortlist of counsellors and therapists who may be a suitable fit.
1. Answer a few questions
You share what you are looking for, such as the kind of support you need, your preferences, location or online preference, and practical requirements.
2. Get a smaller shortlist
LynnMatch uses your answers to suggest counsellors and therapists who may be suitable, reducing the need to search through a large directory alone.
3. Request an introduction
You can choose whether to request an introduction to a counsellor or therapist from your shortlist.
4. The counsellor or therapist reviews the request
The counsellor or therapist can review the request and accept it if they feel it may be a suitable fit and they have availability.
5. The counsellor or therapist contacts you directly
If the introduction is accepted, the counsellor or therapist contacts you directly so you can discuss next steps.
6. Counselling remains independent
Counselling is provided directly by the independent counsellor or therapist, not by LynnMatch. Fees, availability, boundaries, suitability and client care remain with the counsellor or therapist.
No matching service can guarantee a perfect fit. LynnMatch is designed to help make the first step clearer, calmer and more focused.