Help & Questions
Finding the Right Therapist: Your Questions Answered
If you are looking for therapy, LynnMatch is designed to make the first step feel clearer and less overwhelming. These questions explain how matching works, what happens after you request an introduction, and what remains between you and the therapist.
What is LynnMatch?
LynnMatch is a guided therapist matching service that helps people find suitable independent therapists without having to search through large directories alone.
Is LynnMatch a therapy provider?
No. LynnMatch is not a therapy provider and does not provide therapy, counseling, diagnosis, medical advice, emergency support or crisis care. Therapy is provided directly by the independent therapist.
How does LynnMatch work?
You answer a few questions about what you are looking for. LynnMatch uses your answers to suggest therapists who may be a suitable fit. You can then request an introduction to a therapist.
Is LynnMatch free for people looking for therapy?
Yes, LynnMatch is free for people looking for therapy. Therapy fees are agreed directly between you and the therapist.
How is LynnMatch different from a therapist directory?
A traditional directory gives you a large list of therapists and leaves you to search alone. LynnMatch is designed to guide you toward a smaller, more relevant shortlist based on what you are looking for.
Can LynnMatch guarantee I will find the right therapist?
No. No service can guarantee a perfect fit. LynnMatch helps narrow the search, but the final decision remains between you and the therapist.
What should I look for in a therapist?
You may want to consider their experience, approach, availability, fees, whether they work online or in person, license details, accepted insurance if relevant, and whether you feel safe, respected and understood when you speak with them.
What happens after I request an introduction?
Your request is sent to the therapist. If they feel they may be a suitable fit and have availability, they can accept the introduction and contact you directly.
Will every therapist accept my introduction request?
Not always. Therapists may decline if they are unavailable, if they feel another therapist may be a better fit, or if the request falls outside their professional scope.
Can I use LynnMatch for online therapy?
Yes, depending on the therapist. Some therapists offer online therapy, some offer in-person sessions, and some offer both.
Can I choose a therapist near me?
Where available, LynnMatch can help you find therapists based on location and online availability. During the founding stage, coverage may vary by area.
What if I have tried therapy before and it did not help?
That can happen. Sometimes the issue is not that therapy cannot help, but that the fit, timing, approach or relationship did not feel right. LynnMatch is designed to help make the search feel less overwhelming.
Is LynnMatch suitable in a crisis?
No. LynnMatch is not an emergency or crisis service. If you are in immediate danger, feel unable to keep yourself safe, or need urgent help, call 911 or go to the nearest emergency room. If you are in the US and need urgent mental health crisis support, you can call or text 988.